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Can I still change my delivery address after placing my order?
The delivery address can only be changed before dispatch, i.e. before it has been processed by the logistics department. This usually takes 1-2 working days.
Can't find the right answer? Simply use our support.
When will I receive a shipping confirmation?
You will receive a shipping confirmation with a tracking number as soon as your order has left our warehouse.
Can't find the right answer? Simply use our support.
How can I redeem a discount or voucher?
You can enter a discount code or voucher code in your shopping basket during the ordering process. Depending on the promotion or value, this will be applied automatically.
Can't find the right answer? Simply use our support.
How much are the shipping costs?
We do not have a minimum order value or a minimum quantity surcharge. We clearly state the shipping costs on the product pages, in the shopping basket and again on the order page. Delivery within Germany is free of charge for orders over £80.00. Additional customs duties and fees apply for deliveries to countries outside Europe. Shipping costs overview
Can't find the right answer? Simply use our support.
Are partial deliveries possible?
We only ship all ordered items in one shipment.
Can't find the right answer? Simply use our support.
What secure payment options are available in the shop?
Credit card, Klarna, PayPal, Google Pay, Apple Pay, bank transfer and other country-specific payment methods. All payments are processed via secure and encrypted connections to protect your data. Payment methods overview
Can't find the right answer? Simply use our support.
Can I change the payment method for my order?
You cannot change the payment method for an order that is already being processed. You can cancel the old order and place a completely new order with the desired payment method in our online shop.
Can't find the right answer? Simply use our support.
How does the return process work?
Within 30 days without giving a reason, in the original packaging. The return must be prepaid. Return details
Can't find the right answer? Simply use our support.
How can I cancel my order?
Please cancel your order with our support team. Our customer service will process the cancellation for you immediately.
Can I exchange an item?
Unfortunately, we do not offer direct exchanges. Once we have received and processed your return, we will automatically refund your money so that you can reorder the replacement items you want.
Can't find the right answer? Just use our support.
Can't find the right answer? Simply use our support.
Can I still change my delivery address after placing my order?
The delivery address can only be changed before dispatch, i.e. before it has been processed by the logistics department. This usually takes 1-2 working days.
Can't find the right answer? Simply use our support.
When will I receive a shipping confirmation?
You will receive a shipping confirmation with a tracking number as soon as your order has left our warehouse.
Can't find the right answer? Simply use our support.
How can I redeem a discount or voucher?
You can enter a discount code or voucher code in your shopping basket during the ordering process. Depending on the promotion or value, this will be applied automatically.
Can't find the right answer? Simply use our support.
How much are the shipping costs?
We do not have a minimum order value or a minimum quantity surcharge. We clearly state the shipping costs on the product pages, in the shopping basket and again on the order page. Delivery within Germany is free of charge for orders over £80.00. Additional customs duties and fees apply for deliveries to countries outside Europe. Shipping costs overview
Can't find the right answer? Simply use our support.
Are partial deliveries possible?
We only ship all ordered items in one shipment.
Can't find the right answer? Simply use our support.
What secure payment options are available in the shop?
Credit card, Klarna, PayPal, Google Pay, Apple Pay, bank transfer and other country-specific payment methods. All payments are processed via secure and encrypted connections to protect your data. Payment methods overview
Can't find the right answer? Simply use our support.
Can I change the payment method for my order?
You cannot change the payment method for an order that is already being processed. You can cancel the old order and place a completely new order with the desired payment method in our online shop.
Can't find the right answer? Simply use our support.
How does the return process work?
Within 30 days without giving a reason, in the original packaging. The return must be prepaid. Return details
Can't find the right answer? Simply use our support.
How can I cancel my order?
Please cancel your order with our support team. Our customer service will process the cancellation for you immediately.
Can I exchange an item?
Unfortunately, we do not offer direct exchanges. Once we have received and processed your return, we will automatically refund your money so that you can reorder the replacement items you want.
Can't find the right answer? Just use our support.
Maximize your cycling tours with the Deuter Valbona 20+5, a well-designed bike bag that combines functionality and sustainability. Made from robust, recycled, and PFC-free polyester, it offers durability and environmental protection in one. The practical attachment system allows for easy attachment to your luggage rack, and the integrated laptop compartment securely protects your electronic devices. With a main compartment that expands from 20 to 25 liters, it adapts perfectly to your transport needs. The Valbona 20+5 from Deuter is the ideal companion for commuters and recreational cyclists who need a reliable solution for transporting their gear.
A4 documents
A4 folder
Laptop compartment
Rain cover
Side pockets
Volume extension
Water-repellent
Clever bike bag from Deuter
Made of PFC-free, robust and recycled polyester
Easily attaches to the luggage rack
Large main compartment, suitable for A4 folders, closes with a flap and 3 snap fasteners
Volume can be expanded to 59 cm in height and from 20 to 25 liters by folding out the flap
Inside there is a laptop compartment and a mesh zip compartment
BagFix II holder with two guide rails and hooks including 3 reducer inserts (8-16 mm) on the back
Removable rain cover in the side zip compartment
Adjustable carrying handle on top with a universal holder for e.g. B. sleeping mat or jacket