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Can I still change my delivery address after placing my order?
The delivery address can only be changed before dispatch, i.e. before it has been processed by the logistics department. This usually takes 1-2 working days.
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When will I receive a shipping confirmation?
You will receive a shipping confirmation with a tracking number as soon as your order has left our warehouse.
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How can I redeem a discount or voucher?
You can enter a discount code or voucher code in your shopping basket during the ordering process. Depending on the promotion or value, this will be applied automatically.
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How much are the shipping costs?
We do not have a minimum order value or a minimum quantity surcharge. We clearly state the shipping costs on the product pages, in the shopping basket and again on the order page. Delivery within Germany is free of charge for orders over £80.00. Additional customs duties and fees apply for deliveries to countries outside Europe. Shipping costs overview
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Are partial deliveries possible?
We only ship all ordered items in one shipment.
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What secure payment options are available in the shop?
Credit card, Klarna, PayPal, Google Pay, Apple Pay, bank transfer and other country-specific payment methods. All payments are processed via secure and encrypted connections to protect your data. Payment methods overview
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Can I change the payment method for my order?
You cannot change the payment method for an order that is already being processed. You can cancel the old order and place a completely new order with the desired payment method in our online shop.
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How does the return process work?
Within 30 days without giving a reason, in the original packaging. The return must be prepaid. Return details
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How can I cancel my order?
Please cancel your order with our support team. Our customer service will process the cancellation for you immediately.
Can I exchange an item?
Unfortunately, we do not offer direct exchanges. Once we have received and processed your return, we will automatically refund your money so that you can reorder the replacement items you want.
Can't find the right answer? Just use our support.
Can't find the right answer? Simply use our support.
Can I still change my delivery address after placing my order?
The delivery address can only be changed before dispatch, i.e. before it has been processed by the logistics department. This usually takes 1-2 working days.
Can't find the right answer? Simply use our support.
When will I receive a shipping confirmation?
You will receive a shipping confirmation with a tracking number as soon as your order has left our warehouse.
Can't find the right answer? Simply use our support.
How can I redeem a discount or voucher?
You can enter a discount code or voucher code in your shopping basket during the ordering process. Depending on the promotion or value, this will be applied automatically.
Can't find the right answer? Simply use our support.
How much are the shipping costs?
We do not have a minimum order value or a minimum quantity surcharge. We clearly state the shipping costs on the product pages, in the shopping basket and again on the order page. Delivery within Germany is free of charge for orders over £80.00. Additional customs duties and fees apply for deliveries to countries outside Europe. Shipping costs overview
Can't find the right answer? Simply use our support.
Are partial deliveries possible?
We only ship all ordered items in one shipment.
Can't find the right answer? Simply use our support.
What secure payment options are available in the shop?
Credit card, Klarna, PayPal, Google Pay, Apple Pay, bank transfer and other country-specific payment methods. All payments are processed via secure and encrypted connections to protect your data. Payment methods overview
Can't find the right answer? Simply use our support.
Can I change the payment method for my order?
You cannot change the payment method for an order that is already being processed. You can cancel the old order and place a completely new order with the desired payment method in our online shop.
Can't find the right answer? Simply use our support.
How does the return process work?
Within 30 days without giving a reason, in the original packaging. The return must be prepaid. Return details
Can't find the right answer? Simply use our support.
How can I cancel my order?
Please cancel your order with our support team. Our customer service will process the cancellation for you immediately.
Can I exchange an item?
Unfortunately, we do not offer direct exchanges. Once we have received and processed your return, we will automatically refund your money so that you can reorder the replacement items you want.
Can't find the right answer? Just use our support.
The Bike-Packer from Ortlieb: These are two lightweight, dust- and splash-proof bike bags that can be quickly and easily attached to your rear wheel with the OL2.1 mounting system. Thanks to their symmetrical design, the wheel sides can be swapped as desired. Off the bike, the Bike-Packer can also be used as a shoulder bag with its practical lid. Simply unclip it from the rear wheel, attach the shoulder strap, and you're perfectly equipped for everyday use!
A4 documents
A4 folder
Stable stand
Waterproof
2 bicycle bags that can be attached to the rear wheel
Made of waterproof PVC-coated polyester fabric
Perfect for those who often travel by bike
Can be used individually or in pairs, and thanks to their symmetrical shape, can be used on the right or left side
Bags are suitable for A4 folders and close with a double drawstring, waterproof bag lid, and 2 adjustable snap fasteners
Inside, a mesh zippered compartment and a slip pocket
One removable, padded, and continuously adjustable shoulder strap per bag (length: 88-145 cm)
QL2.1 fastening system on the back for luggage racks with a tube diameter of up to 16 mm (also suitable for narrower luggage racks thanks to accessories)
A plastic rail on the bottom of the back to protect the luggage rack
Reinforced back panel
Rubberized carrying handle on the top for Attaching and releasing the Quick-Lock 2.1 fastening system
Bright reflectors on the sides
2 feet on the bottom of the bag
<b>Accessories:</b> Reducers for luggage racks with 5-8 mm, 9-10 mm, or 11-12 mm tube diameters (one pair per bag)
Made in Germany
Protection class IP54: dust-proof and splash-proof from all directions