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Can I still change my delivery address after placing my order?
The delivery address can only be changed before dispatch, i.e. before it has been processed by the logistics department. This usually takes 1-2 working days.
Can't find the right answer? Simply use our support.
When will I receive a shipping confirmation?
You will receive a shipping confirmation with a tracking number as soon as your order has left our warehouse.
Can't find the right answer? Simply use our support.
How can I redeem a discount or voucher?
You can enter a discount code or voucher code in your shopping basket during the ordering process. Depending on the promotion or value, this will be applied automatically.
Can't find the right answer? Simply use our support.
How much are the shipping costs?
We do not have a minimum order value or a minimum quantity surcharge. We clearly state the shipping costs on the product pages, in the shopping basket and again on the order page. Delivery within Germany is free of charge for orders over £80.00. Additional customs duties and fees apply for deliveries to countries outside Europe. Shipping costs overview
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Are partial deliveries possible?
We only ship all ordered items in one shipment.
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What secure payment options are available in the shop?
Credit card, Klarna, PayPal, Google Pay, Apple Pay, bank transfer and other country-specific payment methods. All payments are processed via secure and encrypted connections to protect your data. Payment methods overview
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Can I change the payment method for my order?
You cannot change the payment method for an order that is already being processed. You can cancel the old order and place a completely new order with the desired payment method in our online shop.
Can't find the right answer? Simply use our support.
How does the return process work?
Within 30 days without giving a reason, in the original packaging. The return must be prepaid. Return details
Can't find the right answer? Simply use our support.
How can I cancel my order?
Please cancel your order with our support team. Our customer service will process the cancellation for you immediately.
Can I exchange an item?
Unfortunately, we do not offer direct exchanges. Once we have received and processed your return, we will automatically refund your money so that you can reorder the replacement items you want.
Can't find the right answer? Just use our support.
Can't find the right answer? Simply use our support.
Can I still change my delivery address after placing my order?
The delivery address can only be changed before dispatch, i.e. before it has been processed by the logistics department. This usually takes 1-2 working days.
Can't find the right answer? Simply use our support.
When will I receive a shipping confirmation?
You will receive a shipping confirmation with a tracking number as soon as your order has left our warehouse.
Can't find the right answer? Simply use our support.
How can I redeem a discount or voucher?
You can enter a discount code or voucher code in your shopping basket during the ordering process. Depending on the promotion or value, this will be applied automatically.
Can't find the right answer? Simply use our support.
How much are the shipping costs?
We do not have a minimum order value or a minimum quantity surcharge. We clearly state the shipping costs on the product pages, in the shopping basket and again on the order page. Delivery within Germany is free of charge for orders over £80.00. Additional customs duties and fees apply for deliveries to countries outside Europe. Shipping costs overview
Can't find the right answer? Simply use our support.
Are partial deliveries possible?
We only ship all ordered items in one shipment.
Can't find the right answer? Simply use our support.
What secure payment options are available in the shop?
Credit card, Klarna, PayPal, Google Pay, Apple Pay, bank transfer and other country-specific payment methods. All payments are processed via secure and encrypted connections to protect your data. Payment methods overview
Can't find the right answer? Simply use our support.
Can I change the payment method for my order?
You cannot change the payment method for an order that is already being processed. You can cancel the old order and place a completely new order with the desired payment method in our online shop.
Can't find the right answer? Simply use our support.
How does the return process work?
Within 30 days without giving a reason, in the original packaging. The return must be prepaid. Return details
Can't find the right answer? Simply use our support.
How can I cancel my order?
Please cancel your order with our support team. Our customer service will process the cancellation for you immediately.
Can I exchange an item?
Unfortunately, we do not offer direct exchanges. Once we have received and processed your return, we will automatically refund your money so that you can reorder the replacement items you want.
Can't find the right answer? Just use our support.
Anyone who hops on their bike to work every day will find the Ortlieb Office Bag High Visibility QL2.1 an indispensable companion. This multifunctional bike bag combines everything you need as a cyclist: The all-rounder is equipped with reflective thread, which will significantly increase your safety and visibility. The Ortlieb bike bag also features a spacious main compartment for A4 folders and other office supplies. The bike bag attaches to the rear wheel, near the luggage rack.
A4 documents
A4 folder
Key holder
Main compartment divided
Stable stand
Waterproof
Highly reflective bicycle bag for the rear wheel
Made of PU-coated Cordura with bright reflective yarn
For increased visibility and therefore significantly increased safety
Large main compartment, suitable for A4 folders, closes with a roll-up closure and 2 snap fasteners
Inside, a comprehensive organizer consisting of 6 pockets, a mesh pocket, a pocket with Velcro fastening, 3 pen loops, 6 card slots and a key holder
Rear part of the organizer can be used as a divider thanks to the Velcro fastening
Removable base plate fastened with snap fasteners
Removable, adjustable shoulder strap (length: 84-150 cm) with removable padding
2 sturdy, linkable carrying handles on top, for hanging and releasing the Quick-Lock 2.1 fastening system
Quick-Lock 2.1 fastening system on the back for luggage racks with tube diameters up to 16 mm (rack mounting brackets included)
The pivoting suspension allows the bike bag to be attached either on the left or right side
2 plastic rails at the bottom of the back to protect the luggage rack
4 plastic feet on the bottom of the bag
Reflector elements on the sides
<b>Accessories:</b>Reducers for luggage racks with tube diameters up to 8 mm, 10 mm, and 12 mm
Made in Germany
Protection class IP64: dustproof and splash-proof from all directions