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Can I still change my delivery address after placing my order?
The delivery address can only be changed before dispatch, i.e. before it has been processed by the logistics department. This usually takes 1-2 working days.
Can't find the right answer? Simply use our support.
When will I receive a shipping confirmation?
You will receive a shipping confirmation with a tracking number as soon as your order has left our warehouse.
Can't find the right answer? Simply use our support.
How can I redeem a discount or voucher?
You can enter a discount code or voucher code in your shopping basket during the ordering process. Depending on the promotion or value, this will be applied automatically.
Can't find the right answer? Simply use our support.
How much are the shipping costs?
We do not have a minimum order value or a minimum quantity surcharge. We clearly state the shipping costs on the product pages, in the shopping basket and again on the order page. Delivery within Germany is free of charge for orders over £80.00. Additional customs duties and fees apply for deliveries to countries outside Europe. Shipping costs overview
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Are partial deliveries possible?
We only ship all ordered items in one shipment.
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What secure payment options are available in the shop?
Credit card, Klarna, PayPal, Google Pay, Apple Pay, bank transfer and other country-specific payment methods. All payments are processed via secure and encrypted connections to protect your data. Payment methods overview
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Can I change the payment method for my order?
You cannot change the payment method for an order that is already being processed. You can cancel the old order and place a completely new order with the desired payment method in our online shop.
Can't find the right answer? Simply use our support.
How does the return process work?
Within 30 days without giving a reason, in the original packaging. The return must be prepaid. Return details
Can't find the right answer? Simply use our support.
How can I cancel my order?
Please cancel your order with our support team. Our customer service will process the cancellation for you immediately.
Can I exchange an item?
Unfortunately, we do not offer direct exchanges. Once we have received and processed your return, we will automatically refund your money so that you can reorder the replacement items you want.
Can't find the right answer? Just use our support.
Can't find the right answer? Simply use our support.
Can I still change my delivery address after placing my order?
The delivery address can only be changed before dispatch, i.e. before it has been processed by the logistics department. This usually takes 1-2 working days.
Can't find the right answer? Simply use our support.
When will I receive a shipping confirmation?
You will receive a shipping confirmation with a tracking number as soon as your order has left our warehouse.
Can't find the right answer? Simply use our support.
How can I redeem a discount or voucher?
You can enter a discount code or voucher code in your shopping basket during the ordering process. Depending on the promotion or value, this will be applied automatically.
Can't find the right answer? Simply use our support.
How much are the shipping costs?
We do not have a minimum order value or a minimum quantity surcharge. We clearly state the shipping costs on the product pages, in the shopping basket and again on the order page. Delivery within Germany is free of charge for orders over £80.00. Additional customs duties and fees apply for deliveries to countries outside Europe. Shipping costs overview
Can't find the right answer? Simply use our support.
Are partial deliveries possible?
We only ship all ordered items in one shipment.
Can't find the right answer? Simply use our support.
What secure payment options are available in the shop?
Credit card, Klarna, PayPal, Google Pay, Apple Pay, bank transfer and other country-specific payment methods. All payments are processed via secure and encrypted connections to protect your data. Payment methods overview
Can't find the right answer? Simply use our support.
Can I change the payment method for my order?
You cannot change the payment method for an order that is already being processed. You can cancel the old order and place a completely new order with the desired payment method in our online shop.
Can't find the right answer? Simply use our support.
How does the return process work?
Within 30 days without giving a reason, in the original packaging. The return must be prepaid. Return details
Can't find the right answer? Simply use our support.
How can I cancel my order?
Please cancel your order with our support team. Our customer service will process the cancellation for you immediately.
Can I exchange an item?
Unfortunately, we do not offer direct exchanges. Once we have received and processed your return, we will automatically refund your money so that you can reorder the replacement items you want.
Can't find the right answer? Just use our support.
The satch Pack Reflective from satch is the ultimate school bag for fifth grade and up. Made from water-repellent, recycled polyester, this backpack not only protects the environment but also offers excellent protection against wet conditions. The special edition features reflective details for optimal visibility and safety in the dark. With a spacious, padded laptop compartment, it's ideal for safely transporting tech and school supplies. Ergonomically designed, it adapts perfectly to the student's back and ensures maximum comfort. The satch Pack Reflective is the perfect combination of style, functionality, and sustainability.
A4 documents
A4 folder
Back with ventilation system
Chest strap
Ergonomic shoulder straps
Height-adjustable carrying system
Hip belt / Cross belt
Key holder
Laptop compartment
Main compartments 2
Padded back
Side pockets
Stable stand
Water-repellent
First-class school bag from grade 5 by satch
Made of water-repellent, recycled polyester
Special Edition with reflective details
2 spacious main compartments close with two-way zippers
Rear main compartment, suitable for A4 folders, with padded laptop compartment
Front, padded main compartment, suitable for A4 documents, with side fall-out protection
On the front, a two-way zippered compartment with organizer
Organizer consisting of a padded zippered compartment, a slip-in pocket, 2 mesh pockets, a mesh zippered compartment, and a key holder
On each side, a slip-in pocket with a mesh insert, suitable as a bottle holder for bottles up to 1 liter
Breathable back padding with padding along the spine and air channel
Behind the back padding, a height-adjustable carrying system (according to the manufacturer, suitable for Children between 1.40 m and 1.80 m)
Ergonomically shaped, mesh-padded carrying straps with height- and length-adjustable chest strap, load control strap, and elastic fastening option
Removable, adjustable hip belt with mesh-padded pelvic fins
Sturdy carrying handle on top
Stable stand thanks to reinforced base
Adjustable, interchangeable fastening strips (swap) on the front, e.g., for a skateboard