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Can I still change my delivery address after placing my order?
The delivery address can only be changed before dispatch, i.e. before it has been processed by the logistics department. This usually takes 1-2 working days.
Can't find the right answer? Simply use our support.
When will I receive a shipping confirmation?
You will receive a shipping confirmation with a tracking number as soon as your order has left our warehouse.
Can't find the right answer? Simply use our support.
How can I redeem a discount or voucher?
You can enter a discount code or voucher code in your shopping basket during the ordering process. Depending on the promotion or value, this will be applied automatically.
Can't find the right answer? Simply use our support.
How much are the shipping costs?
We do not have a minimum order value or a minimum quantity surcharge. We clearly state the shipping costs on the product pages, in the shopping basket and again on the order page. Delivery within Germany is free of charge for orders over £80.00. Additional customs duties and fees apply for deliveries to countries outside Europe. Shipping costs overview
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Are partial deliveries possible?
We only ship all ordered items in one shipment.
Can't find the right answer? Simply use our support.
What secure payment options are available in the shop?
Credit card, Klarna, PayPal, Google Pay, Apple Pay, bank transfer and other country-specific payment methods. All payments are processed via secure and encrypted connections to protect your data. Payment methods overview
Can't find the right answer? Simply use our support.
Can I change the payment method for my order?
You cannot change the payment method for an order that is already being processed. You can cancel the old order and place a completely new order with the desired payment method in our online shop.
Can't find the right answer? Simply use our support.
How does the return process work?
Within 30 days without giving a reason, in the original packaging. The return must be prepaid. Return details
Can't find the right answer? Simply use our support.
How can I cancel my order?
Please cancel your order with our support team. Our customer service will process the cancellation for you immediately.
Can I exchange an item?
Unfortunately, we do not offer direct exchanges. Once we have received and processed your return, we will automatically refund your money so that you can reorder the replacement items you want.
Can't find the right answer? Just use our support.
Can't find the right answer? Simply use our support.
Can I still change my delivery address after placing my order?
The delivery address can only be changed before dispatch, i.e. before it has been processed by the logistics department. This usually takes 1-2 working days.
Can't find the right answer? Simply use our support.
When will I receive a shipping confirmation?
You will receive a shipping confirmation with a tracking number as soon as your order has left our warehouse.
Can't find the right answer? Simply use our support.
How can I redeem a discount or voucher?
You can enter a discount code or voucher code in your shopping basket during the ordering process. Depending on the promotion or value, this will be applied automatically.
Can't find the right answer? Simply use our support.
How much are the shipping costs?
We do not have a minimum order value or a minimum quantity surcharge. We clearly state the shipping costs on the product pages, in the shopping basket and again on the order page. Delivery within Germany is free of charge for orders over £80.00. Additional customs duties and fees apply for deliveries to countries outside Europe. Shipping costs overview
Can't find the right answer? Simply use our support.
Are partial deliveries possible?
We only ship all ordered items in one shipment.
Can't find the right answer? Simply use our support.
What secure payment options are available in the shop?
Credit card, Klarna, PayPal, Google Pay, Apple Pay, bank transfer and other country-specific payment methods. All payments are processed via secure and encrypted connections to protect your data. Payment methods overview
Can't find the right answer? Simply use our support.
Can I change the payment method for my order?
You cannot change the payment method for an order that is already being processed. You can cancel the old order and place a completely new order with the desired payment method in our online shop.
Can't find the right answer? Simply use our support.
How does the return process work?
Within 30 days without giving a reason, in the original packaging. The return must be prepaid. Return details
Can't find the right answer? Simply use our support.
How can I cancel my order?
Please cancel your order with our support team. Our customer service will process the cancellation for you immediately.
Can I exchange an item?
Unfortunately, we do not offer direct exchanges. Once we have received and processed your return, we will automatically refund your money so that you can reorder the replacement items you want.
Can't find the right answer? Just use our support.
What it can do: With the Clark Pack, Timbuk2 fulfills the wishes of every demanding backpack wearer. The laptop backpack's large main compartment, with its trendy wrap-around and hook-and-loop closure, offers a padded laptop compartment with hook-and-loop fastening and side access, as well as a slip pocket with hook-and-loop closure. The front slip pocket with a flap and magnetic closure features a key holder, and thanks to the padding and fleece lining, the two front zippered compartments are ideal for sunglasses and a cell phone. And if you have more to carry on your way back from shopping, the Clark Pack's expandable volume via zippers and ventilated, padded back are a real gift.
A4 documents
A4 folder
Back with ventilation system
Chest strap
Ergonomic shoulder straps
Hip belt / Cross belt
Key holder
Laptop compartment
Main compartment divided
Padded back
Rain cover
Side pockets
Volume extension
Water-repellent
Large main compartment suitable for A4 folders
Closes with wrap and Velcro fastener
Inside, a padded laptop compartment with Velcro fastening and a slip pocket with Velcro fastener
2 zippered compartments on the front, one of which is fleece-lined and one padded
Another slip pocket with key holder on the front, closes with a small flap and magnetic closure
2 zippers on the front expand the volume from 30 to 42 liters
A compression strap on each side and a flexible slip pocket, suitable as a bottle holder
Side zipper for direct access to the laptop compartment
Mesh-padded back with ventilation channel
Ergonomically shaped, mesh-padded carrying straps with adjustable and removable chest strap
Removable and adjustable hip belt
Zippered bottom compartment with Rain cover
Sturdy carrying handle on top
Attachment option on the front, e.g. for a bicycle light, hidden under the lower zippered compartment
Reflective materials on the front and on the carrying straps