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Can I still change my delivery address after placing my order?
The delivery address can only be changed before dispatch, i.e. before it has been processed by the logistics department. This usually takes 1-2 working days.
Can't find the right answer? Simply use our support.
When will I receive a shipping confirmation?
You will receive a shipping confirmation with a tracking number as soon as your order has left our warehouse.
Can't find the right answer? Simply use our support.
How can I redeem a discount or voucher?
You can enter a discount code or voucher code in your shopping basket during the ordering process. Depending on the promotion or value, this will be applied automatically.
Can't find the right answer? Simply use our support.
How much are the shipping costs?
We do not have a minimum order value or a minimum quantity surcharge. We clearly state the shipping costs on the product pages, in the shopping basket and again on the order page. Delivery within Germany is free of charge for orders over £80.00. Additional customs duties and fees apply for deliveries to countries outside Europe. Shipping costs overview
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Are partial deliveries possible?
We only ship all ordered items in one shipment.
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What secure payment options are available in the shop?
Credit card, Klarna, PayPal, Google Pay, Apple Pay, bank transfer and other country-specific payment methods. All payments are processed via secure and encrypted connections to protect your data. Payment methods overview
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Can I change the payment method for my order?
You cannot change the payment method for an order that is already being processed. You can cancel the old order and place a completely new order with the desired payment method in our online shop.
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How does the return process work?
Within 30 days without giving a reason, in the original packaging. The return must be prepaid. Return details
Can't find the right answer? Simply use our support.
How can I cancel my order?
Please cancel your order with our support team. Our customer service will process the cancellation for you immediately.
Can I exchange an item?
Unfortunately, we do not offer direct exchanges. Once we have received and processed your return, we will automatically refund your money so that you can reorder the replacement items you want.
Can't find the right answer? Just use our support.
Can't find the right answer? Simply use our support.
Can I still change my delivery address after placing my order?
The delivery address can only be changed before dispatch, i.e. before it has been processed by the logistics department. This usually takes 1-2 working days.
Can't find the right answer? Simply use our support.
When will I receive a shipping confirmation?
You will receive a shipping confirmation with a tracking number as soon as your order has left our warehouse.
Can't find the right answer? Simply use our support.
How can I redeem a discount or voucher?
You can enter a discount code or voucher code in your shopping basket during the ordering process. Depending on the promotion or value, this will be applied automatically.
Can't find the right answer? Simply use our support.
How much are the shipping costs?
We do not have a minimum order value or a minimum quantity surcharge. We clearly state the shipping costs on the product pages, in the shopping basket and again on the order page. Delivery within Germany is free of charge for orders over £80.00. Additional customs duties and fees apply for deliveries to countries outside Europe. Shipping costs overview
Can't find the right answer? Simply use our support.
Are partial deliveries possible?
We only ship all ordered items in one shipment.
Can't find the right answer? Simply use our support.
What secure payment options are available in the shop?
Credit card, Klarna, PayPal, Google Pay, Apple Pay, bank transfer and other country-specific payment methods. All payments are processed via secure and encrypted connections to protect your data. Payment methods overview
Can't find the right answer? Simply use our support.
Can I change the payment method for my order?
You cannot change the payment method for an order that is already being processed. You can cancel the old order and place a completely new order with the desired payment method in our online shop.
Can't find the right answer? Simply use our support.
How does the return process work?
Within 30 days without giving a reason, in the original packaging. The return must be prepaid. Return details
Can't find the right answer? Simply use our support.
How can I cancel my order?
Please cancel your order with our support team. Our customer service will process the cancellation for you immediately.
Can I exchange an item?
Unfortunately, we do not offer direct exchanges. Once we have received and processed your return, we will automatically refund your money so that you can reorder the replacement items you want.
Can't find the right answer? Just use our support.
The Puck 14 children's backpack from Vaude is the perfect choice if your 4th-grade child is heading off on a field trip. The Puck 14 is also the ideal leisure companion for all other resourceful kids who love to romp around on grass and meadows. Thanks to the included seat cushion, your bottom won't get cold while bug-watching, as the colorful Puck also comes with a small magnifying glass. If it starts to rain, the rain cover can be removed from the Puck 14 children's backpack, and in the dark, reflective elements on the front of the Vaude backpack provide a nice glow.
A4 documents
Chest strap
Ergonomic shoulder straps
Padded back
Rain cover
Side pockets
Colorful hiking backpack for children
With a great extra: a seat mat and magnifying glass
Made of water-repellent polyester
Large main compartment, suitable for A4 documents, closes with a drawstring, flap, and two snap fasteners
Inside, one pocket with a removable seat cushion and a writable address field in the lid
Jacket holder under the lid
One zippered pocket with a rain cover on the lid
2 side mesh pockets
Attachment loops and a removable magnifying glass on the outside of the backpack
Carrying loop at the back
Ergonomically shaped, mesh-padded carrying straps with height- and width-adjustable chest strap and reflective details
Partially mesh-padded back
Rubberized, water-repellent base
Reflective details and attachment loops at the front
Material: 100% recycled polyester with a PFC-free, water-repellent 600D polyurethane coating, bottom made of 100% recycled polyester with a PFC-free, water-repellent 900 TPE coating; inside: 100% polyamide with a PFC-free, water-repellent 200D polyurethane coating
Vaude Sport GmbH & Co. KG
Vaude-Straße 2
88069 Tettnang, Deutschland
support@service.vaude.com
International Shipping30 Day Return PolicySecure Payment